1. What services does Fasthuma IT offer?

Fasthuma Computer Repair offers computer repair, data recovery, and general IT services. Our technicians are highly trained and experienced in fixing hardware, software, and network-related issues.

2. What types of computers do you repair?

We repair PCs, Macs, Desktops, Laptops, All-in-Ones, iMacs, custom builds, servers, and gaming machines.

3. What is the typical turnaround time for computer repair?

The turnaround time for computer repair varies depending on the extent of the damage and the parts required. On average, our turnaround time is 1-3 business days for software issues and 3-5 business days for hardware issues. Our technicians will provide a more accurate timeline after conducting a diagnostic examination.

4. What is the diagnostic time?

The diagnostic time is 24-48 hours depending on how busy our queue is. Our technicians will conduct a thorough examination of your computer to identify the issues and provide an accurate repair estimate.

5. Does Fasthuma Computer Repair recover lost data?

Yes, Fasthuma Computer Repair offers professional data recovery services. Our technicians use advanced tools and techniques to retrieve lost or damaged data.

6. What kind of payment methods do you accept?

We accept payment via cash, check, and Zelle Quickpay. For credit card transactions, we charge a 4% convenience fee.

7. Do you provide on-site services?

Fasthuma Networking Solution provides on-site services for business customers within our service area. At this time, we do not offer on-site services for residential homes.

8. How much does it cost to repair a computer?

The cost of computer repair varies depending on the extent of the damage, the parts required, and the labor involved. Our technicians will provide a quote after conducting a diagnostic examination. We charge a $60 Diagnostics fee for prebuilt PCs and Macs. We charge a $125 Diagnostic fee for Custom/Gaming machines. We charge $50 diagnostic fee for Data recovery on any device. The diagnostic fee is Waived if you repair or recover data with us.

9. Do you offer warranties on your services and parts?

Yes, we offer warranties on our services and parts. Our technicians will provide more information about the warranty coverage during the repair process. We provide a 90-day repair warranty.

10. What is your customer support policy?

Fasthuma Computer Repair is committed to providing excellent customer support. Our technicians are available to answer any questions and provide support via phone, email, or in-person.

11. What is your privacy policy?

Fasthuma Computer Repair takes the privacy of our clients very seriously. We will not share or sell any client information to third parties. All client data is securely stored and disposed of in accordance with industry standards