Virus removal · Fremont, CA
Virus and Malware Removal in Fremont, CA
Pop-ups everywhere, a browser that keeps changing its home page, or a scary message saying your computer is locked? Don’t call the number on the screen. Bring the computer to our Fremont shop for virus removal.
- Local in Fremont since 2008
- CompTIA certified
- 90-day repair warranty
Quick answer
Virus and malware removal at Fasthuma Computer Repair Mac & PC in Fremont, CA costs $125–$250 for a Windows PC and $150–$250 for a Mac. Diagnosis takes 24–48 hours and the diagnostic fee is waived when you go ahead with the repair. Most software repairs are done in 1–3 business days.
Signs your computer may be infected
- Pop-up ads, even when your browser is closed.
- Your browser home page or search engine changed by itself.
- A message says your computer is locked, or tells you to call “support”.
- The computer suddenly became very slow, or the fan runs all the time.
- Friends get strange emails or messages from you.
If a pop-up says to call a number
Don’t call, don’t let anyone connect to your computer remotely, and don’t pay with gift cards. Close the browser, or turn the computer off if it won’t close, and book a drop-off. If you already gave someone access, tell us when you drop it off.
What we do
We remove viruses, malware, spyware and unwanted programs from Windows PCs and Macs. If the system is too damaged to clean, we can reinstall the operating system, with or without a backup of your files first. You get the exact price before we start.
Virus removal prices in Fremont
| Service | Typical price |
|---|---|
| Virus, malware and spyware removal PC | $125–$250 |
| Virus and malware removal Mac | $150–$250 |
| Operating system fresh install PC | $100–$160 |
| Operating system install + data backup PC | $310–$410 |
| Operating system fresh install Mac | $160 |
Diagnostic fee: $60 for prebuilt PCs and Macs, $125 for custom or gaming PCs, $50 for a data recovery evaluation. The diagnostic fee is waived when you repair with us. See every price or try the repair estimate tool.
How it works
How virus removal works in Fremont
Six simple steps from “it won’t turn on” to “it works again”. You always know the price before we start.
1
Book a drop-off
Pick a time online or call us. Same-day appointments are often available, Monday to Friday.
2
Drop off your computer
Bring it to our shop at 42307 Osgood Rd, Suite B in Fremont, with the charger if it has one. Tell us what happened in your own words.
3
Diagnosis in 24–48 hours
A CompTIA certified technician tests your computer and finds the cause, not just the symptom.
4
Exact quote before any work
We call you with the exact price, using original OEM part numbers. Nothing is repaired until you say yes.
5
Repair
Most software fixes take 1–3 business days and hardware repairs 3–5 business days, depending on parts.
6
Pick up and relax
Collect your computer when it is ready. Every repair has a 90-day repair warranty.
The diagnostic fee is waived when you repair with us. See diagnostic fees.
Real reviews
What our customers say
Fasthuma Computer Repairs is excellent in computer repair. I recently purchased a Gateway computer that started having memory issues three months later and the retail store wouldn’t take it back. I found Fasthuma on Yelp and they specialize in these issues. The owner listened to my urgency and stopped what he was doing to focus on my problem. He fixed everything on my computer and made it run like new. The customer service was great and the expertise is unmatched. I highly recommend this place. Additionally, I had trouble with Windows 8 and the owner changed my interface to look like Windows 7, making it easier to use. For top-notch customer service and professionalism, look no further than Fasthuma Computer Repairs.
Steve D. · Newark, CA
I have had to make several emergency trips to Fasthuma Computer Repair and I am grateful for Mustafah’s help every time I have encountered an issue with my Mac. He is knowledgeable, trustworthy, and always maintains a calm demeanor. I highly recommend this place for anyone in need of reliable and professional computer services.
Shruthi R. · Grateful customer
I rarely write reviews, but Mustafah deserves a five-star rating from me. Anyone who has a PC knows how frustrating it can be when a feature or function becomes unresponsive. Mustafah was able to quickly diagnose the issue and reboot my PC, which was previously not starting. Overall, Mustafah was very patient, professional, and knowledgeable. Although there was a slight scheduling delay, which wasn’t much of a problem for me, given that things sometimes happen, such as a late delivery of parts. I will definitely use their services again in the future.
Hannah J. · Fremont, CA
FAQ
Virus removal in Fremont: common questions
How much does virus removal cost?
Virus, malware and spyware removal is $125–$250 for a Windows PC and $150–$250 for a Mac. The diagnostic fee is waived when you repair with us.
Can Macs get viruses?
Yes. Macs can get malware and adware too. Mac virus and malware removal is $150–$250.
How long does virus removal take?
Diagnosis takes 24–48 hours. Software repairs, including virus removal, usually take 1–3 business days after you approve the quote.
Need IT help for a business?
This shop is for home users who drop off their own computer. For business IT, on-site visits and managed support, visit our sister company, Fasthuma IT Solutions & MSP.
Need virus removal in Fremont?
Book a drop-off for virus removal at our Fremont shop. You get an exact quote before any work starts.